PRONTO Hiring Operations Assistant – Apply Now

PRONTO is hiring an Operations Assistant (Female) to support and coordinate daily courier and delivery operations efficiently. This role requires monitoring delivery performance, managing documentation, and maintaining strong communication with customers, branches, and internal teams.

Key Responsibilities

• Coordinate and monitor daily deliveries ensuring smooth operations and on-time performance.
• Handle Proof of Delivery (POD) documentation accurately and follow up on pending deliveries.
• Communicate effectively with customers, branches, and internal teams to address and resolve operational issues promptly.
• Support supervisors in overseeing courier staff and ensuring compliance with Standard Operating Procedures (SOPs).
• Manage operational records, reports, and administrative tasks with high accuracy.
• Coordinate insurance processes related to logistics including preparing insurance documents, tracking claims, and liaising with insurance providers for timely resolution of delivery incidents or damages.

Qualifications and Skills

• Age below 30 years.
• Minimum General Certificate of Education (Advanced Level) qualification; Diploma in Administration, Operations, or Logistics is an advantage.
• 1 to 2 years of experience in operations or logistics coordination preferred.
• Proficiency in MS Excel, Word, and general computer applications.
• Strong communication, organizational, and follow-up skills.
• Ability to work in a demanding environment and meet strict deadlines.
• High attention to detail and commitment to accuracy.

Application Details

If you meet these qualifications and are eager to contribute to a dynamic and growing logistics company, please send your CV with the subject line “Operations Assistant” to the following email address:

[email protected]