NDB Bank hiring Contact Centre Associates – Apply Now

We are currently seeking passionate Contact Centre Associates to join a leading corporate in Sri Lanka. This role offers an excellent opportunity for school leavers to start their career in customer service and gain valuable experience in a dynamic environment.

Job Responsibilities

• Attend and passionately resolve customer inquiries.
• Deliver exceptional customer service by going beyond expectations.
• Collaborate with team members to achieve shared objectives.
• Embrace shift-based work schedules, including weekends, with flexibility.
• Handle customer complaints and requests with a strong commitment to follow through.

Candidate Requirements

• School leavers with B passes for Mathematics and English at GCE Ordinary Level Examination in one sitting are encouraged to apply.
• Must be below 22 years of age.
• Energetic, enthusiastic, and a team player.
• Excellent communication and interpersonal skills.

To apply, please visit the official application page linked below. Only shortlisted candidates will be contacted.

Apply Now