Singapore Airlines hiring Customer Services Agent at Male’ Velana International Airport – Apply Now

Singapore Airlines invites applications for the role of Customer Services Agent at Male’ Velana International Airport. This position requires a highly motivated individual with strong communication and organizational skills to deliver excellent customer service while supporting airport operations.

Role Summary

The Customer Services Agent will represent Singapore Airlines, ensuring the company’s standards for customer experience, operational excellence, safety, and security are maintained. The role involves coordination with service partners and involves passenger handling and general administrative responsibilities including invoice verification and responding to customer or stakeholder feedback.

Key Responsibilities

• Deliver Singapore Airlines’ customer service and operational standards at Male’ Velana International Airport.
• Coordinate with service partners for efficient passenger handling and airport operations.
• Perform administrative tasks including verification of invoices and replying to customer feedback.

Requirements

• Must be located in the Maldives and able to work on-site.
• Excellent face-to-face and written communication skills in English.
• High professional deportment and ethics.
• Ability to multitask efficiently in a fast-paced, high-stress environment.
• Ability to work independently and as part of a team.
• Good IT and administrative skills.
• Willingness to work shifts including irregular hours, weekends, and public holidays.
• Airport operations experience is preferred.
• Proficiency in an additional language is an advantage.

Employment Type

Full-time, reporting directly to the General Manager Maldives.

Application Process

Interested candidates should email their CV and cover letter addressing the criteria listed above to [email protected].

Applications close on Wednesday, 20 August 2025. Only shortlisted applicants will be contacted for interviews.

Apply Now