Seylan Bank hiring Customer Relationship Assistant Officer – Apply Now

Seylan Bank, a leading progressive bank in Sri Lanka, invites qualified and motivated individuals to apply for the position of Customer Relationship Assistant/ Officer. This role is open for candidates located in the Central, North Western, Eastern, and Southern Provinces.

Job Responsibilities

• Identify and understand distinct customer segments and market needs in the assigned area to build business relations and canvass new business through regular customer visits.
• Map and offer suitable financial products and services tailored to customer needs.
• Promote and sell multiple products, including low-cost deposit and digital products.
• Coordinate with branch staff and Head Office departments to maintain a healthy sales pipeline and meet key performance indicators.
• Maintain a positive image of Seylan Bank in the assigned regions.
• Provide insights on market needs and customer behavior to support new and existing product development.
• Liaise with Liability Product Management and Marketing teams to develop deposit generating channels.
• Prepare follow-up reports and monitor transactions and branch business activities.
• Coordinate with other branches to identify and acquire prospective customers.
• Engage with private and local institutions to support customer acquisition and promotional campaigns.

Required Qualifications and Skills

• 2 to 5 years’ experience in banking or financial institutions with exposure to marketing and sales.
• Qualification in CIM or SLIM is an advantage.
• Strong team player with a positive attitude.
• On-the-job experience in canvassing and selling financial solutions.
• Excellent communication, coordination, and team-building skills.

Locations

• Central Province: Nuwara Eliya
• North Western Province: Chilaw
• Eastern Province: Trincomalee, Batticaloa
• Southern Province: Beliatta, Galle, Hambanthota, Matara, Tissamaharama

If you meet the above criteria, please email your CV along with a recent photograph to [email protected] within 7 days from this advertisement.

Only shortlisted candidates will be contacted by Seylan Bank HR.

For inquiries, contact: 011 200 88 88 | www.seylan.lk

Apply Now